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Clinical and Business Solutions
Application Implementation
Advanced Clinical System

JJWild's team of 70+ consulting professionals has worked, and continues to work closely with MEDITECH to prepare and perfect consulting solutions that are specifically designed to ensure the success of MEDITECH hospitals that are embarking on the implementation of one or more applications within the Advanced Clinical System (ACS) portfolio.

We have employed senior consultants who maintain in-depth MEDITECH software expertise that is coupled with extensive hospital-based operational experience. As former caregivers, ancillary department leaders, and computer-based technology experts, our consultants (equipped with proven methods and tool sets) bring a seasoned ability to partner with our clients. We help hospitals achieve optimal results and maximize their ROI on any MEDITECH ACS investment.

JJWild's Patient Safety/Advanced Clinical Services include
- Readiness Assessment and Planning
- Physician and Clinician Adoption
- Technology-Enabled Process Redesign
- Strategic Planning and Project Management
- Implementation Services
- Optimization Services

Advanced Clinical System (ACS) Readiness Assessment and Planning

The "foundation" of a successful ACS rollout is to a large extent a function of the following elements

  • Clear goals (defined values that will accrue to specific ACS initiatives)
  • A constructively critical assessment of in-place information technology assets (issues/readiness to serve as "launching pad" for ACS rollout including disaster avoidance/recovery plans)
  • End-user commitment to effectively adopt new technologies and transformed clinical operational processes
  • Executive sponsorship including resource allocation and a commitment to issues resolution
  • A well defined program/project(s) communications plan
  • A detailed work plan and work process management method

Having had the benefit of implementing the various applications from the MEDITECH ACS portfolio, JJWIld is well positioned to conduct a critical assessment of a hospital's core information technology assets and how well information technology features have been fused with operational processes. We can help you understand which applications fit your organization and the sequence in which they should be implemented to best suit your strategic objectives. Our consultants will work closely with your organization to conduct a comprehensive assessment of your existing infrastructure, clinical operations, and project resources. Our consultants have the end-user experience to know what works and what doesn't and can help you avoid any potential pitfalls as they assess your ACS readiness. JJWild will also provide the guidance and planning necessary to implement and optimize MEDITECH's Advanced Clinical System, driving improvements in patient safety and operational efficiencies.

JJWild's ACS Readiness Assessment encompasses the hospital's degree of readiness (people, process, and technology) related to project planning methodologies, physician advisory team commitments, multi-disciplinary team requirements, analysis of current versus future state workflow, and functional readiness for the implementation or update of a single or cluster of ACS applications.

JJWild's ACS Readiness Assessment and Planning Services include

  • Delivery of structured project planning tools and methodology
  • Facilitated work sessions where stakeholders build consensus around the needs to stabilize, standardize, and optimize in-place MEDITECH applications
  • End-user study that analyzes current policies and procedures and the degree to which they are being followed (i.e. actual versus reality)
  • A final report that includes recommended actions relative to the optimization of in-place core modules (MEDITECH and non-MEDITECH), recommendations for physician and clinician adoption, identified focus areas for clinical process redesign, a detailed roadmap/timeline for the implementation of the appropriate ACS applications ,and an associated technology deployment/management plan
  • Training sessions for end users

For more information on how JJWild can help your organization with your ACS Readiness Assessment and Planning, contact Kerri Hickey at 781-401-5805 or email us at jjwild@jjwild.com.

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Advanced Clinical System (ACS) Physician and Clinician Adoption

In order for an organization to fully leverage the power of MEDITECH's Advanced Clinical System, the support of physicians and other clinicians is essential. JJWild offers services to enhance the adoption and optimization of all MEDITECH's ACS applications, including EDM (Emergency Department Management), ORM (Operating Room Management), PCM (Physician Care Manager), MPM (Medical and Practice Management), PCS (Patient Care System)/NUR (Nursing), and BMV (Bedside Medication Verification).

JJWild's Physician/Clinician Adoption Services are designed to facilitate acceptance by physicians and other caregivers and prepare them to leverage the extensive potential of MEDITECH's Advanced Clinical System. JJWild provides physicians and other clinicians with a formulated strategy to enhance system adoption including communication vehicles and tools, system/workflow validation, education and training plans, adoption support initiatives, and implementation services.

In addition to a successful implementation of MEDITECH's Advanced Clinical System, JJWild's goal is to create a sustainable clinical care/IT environment based on thoughtful and comprehensive education plans, a well-structured support staff, and, most importantly, a highly informed and committed physician/clinician community.

JJWild's ACS Physician/Clinician Adoption Services include

  • Delivery of a Physician/Clinician Adoption Plan based on facilitated work sessions of all stake holders
  • Delivery of structured project planning tools and methodology
  • Development of implementation and training strategies that include focus areas for clinical adoption, training concepts and materials, and technology requirements
  • Recommendations for internal and external communication and marketing plans

For more information on how JJWild can help your organization with ACS Physician and Clinician Adoption Services, contact Kerri Hickey at 781-401-5805 or email us at jjwild@jjwild.com.

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Advanced Clinical System (ACS) Technology-Enabled Process Redesign

Information technology is simply an enabler for the accomplishment of operational goals and objectives. As such, human element and work processes must be carefully combined to derive maximum efficiency, produce a quality work product, and optimize the functionality of the information technology. JJWild recognizes that the true experts in operational process modeling are the healthcare professionals who work in the current state environment as they often have great insight as to how positive change might be realized.

As a function of our work in the area of new MEDITECH module implementations and/or existing application optimization, we have found that technology-enabled process design/redesign may be leveraged to ensure enhanced operational outcomes. Our basic principle of technology-enabled process design/redesign recognizes that unless all three elements (people, process, technology) are harmonized, there is imbalance and a shortfall in outcome quality.

Leveraging our in-depth technology and application consulting experience, we offer comprehensive solutions that integrate your people, processes, and technology to ensure you realize the full potential of your MEDITECH system. Process redesign, aligned with the implementation or ongoing evolution of your MEDITECH system, can enhance patient safety and improve your organization's bottom line.

JJWild's ACS Technology-Enabled Process Redesign Services include

  • Creation of process mapping, baseline metrics, and other workflow diagrams
  • Delivery of structured project planning tools and methodology
  • Development of testing and training material to support the implementation and validation of redesign activities
  • Creation of policy and procedures required to support the roll-out of the new processes
  • Presentations of redesign reccomendations to executive leaders, physicians, nurses, CIOs, and other key stakeholders

For more information on how JJWild can help your organization with ACS Technology-Enabled Process Redesign Services, contact Kerri Hickey at 781-401-5805 or email us at jjwild@jjwild.com.

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Advanced Clinical System (ACS) Strategic Planning and Project Management

Careful planning and project management are critical to ensure a smooth implementation of MEDITECH's Advanced Clinical System and support of physicians and other clinicians. Leveraging our intimate understanding of MEDITECH's applications, JJWild has perfected the methodologies and tools you need to develop and build an ACS plan complete with prioritized recommendations, timelines, and projected costs. We start by fully understanding your needs and goals and customize a detailed road map to get you there. And we can help you create and present the plan to key decision makers as well.

Once the plan is approved, we can help you stay on track. JJWild's Project Managers are seasoned professionals who utilize proven methodologies to efficiently guide the success of your Advanced Clinical System project, identifying and eliminating potential problems along the way. Whether managing the project or coaching your internal project manager, we work hand-in-hand with your staff, transferring our extensive knowledge to enhance your in-house capabilities and ensure alignment of projected outcomes to your specific goals. Our Strategic Planning and Project Management Services will ensure your MEDITECH ACS investment pays off for years to come.

JJWild's Strategic Planning and Project Management Services include

  • Chartering and scoping of the project to clearly outline expected outcomes, team participants, governance, and oversight along with sponsorship.
  • Work plan development and management to clearly outline the set of tasks and activities to be accomplished
  • Issue management to capture, document, escalate, and resolve issues
  • Preparation of regular status reports to executive sponsors, project auditors, and others as appropriate
  • Facilitation of various meetings and other communications as needed to support project
  • Oversight to IT functions outside of applications (network, infrastructure, security administration, Help Desk, ad hoc reporting)
  • A strong working relationship between facility and MEDITECH

For more information on how JJWild can help your organization with ACS Strategic Planning and Project Management Services, contact Kerri Hickey at 781-401-5805 or email us at jjwild@jjwild.com.

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Advanced Clinical System (ACS) Implementation Services

Our vast experience with MEDITECH and countless MEDITECH organizations has provided us the knowledge and ability to successfully implement MEDITECH's Advanced Clinical System applications. We'll help you leverage the value of your applications and ensure user buy-in by aligning your clinical processes, assessing the need for technology changes, assisting with application set-up, testing, training, and providing Go-Live and post Go-Live support.

JJWild offers you the experience and expertise to identify all considerations and implement your ACS modules successfully. For starters, we have more experience with MEDITECH and its applications than anyone else. We've also worked with virtually every type of healthcare organization--single and multi-entity hospitals - both small and large, physician practices, homecare, long-term facilities--so we understand the impact on workflow and your operation as a whole. Along the way, we've learned how important it is to customize our services to the unique situation of each organization. We'll work with you to design and implement your Advanced Clinical modules that best leverage MEDITECH to support your operational needs and improve your efficiency.

JJWild's ACS Implementation Services Includes

  • Guidance and rationale for dictionary building strategies
  • Meeting with designated Implementation Team to ensure and understanding of established roles and responsibilities
  • Identification of workflow opportunities and process improvement through the use of information technology
  • Assistance with application and integrated testing plan
  • Assistance with training plan and strategies that take into consideration resources, schedules, equipment, space, etc.
  • Super-user and end-user training to ensure transfer of knowledge
  • Development of Go-Live plan and checklist
  • Post-Live follow-up and transition plan

For more information on how JJWild can help your organization with ACS Implementation Services, contact Kerri Hickey at 781-401-5805, or email us at jjwild@jjwild.com.

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Advanced Clinical System Optimization Services

Maximizing the functionality of your MEDITECH Advanced Clinical System applications can reduce costs and improve quality of care, but it requires thorough knowledge of the applications and the ability to identify where they are being underutilized. Often we work with organizations whose core teams of super users have moved on in their careers or whose system has not been maintained for a variety of reasons. Our consultants are second to none in their ability to recognize inefficiencies and determine what options are available to improve and redesign your existing system. We keep abreast of the latest technologies and best practices in all areas of patient safety. We can help healthcare organizations get back on track and leverage the full potential of their MEDITECH System.

JJWild's ACS Optimization Services include

  • Identification of patient safety opportunities and options, such as positive patient identification and bedside medication verification
  • Education and review of the latest functionality (NUR, CPOE, PHA, LAB, OE, ITS, PtCt, LTC)
  • Assistance with planning and preparation for adding the advanced clinical applications
  • Recommendation of best practices and workflow improvements
  • Dictionary review, clean-up, and integration with ancillary applications
  • Evaluation of current IT operations and customer support

For more information on how JJWild can help your organization with ACS Optimization Services, contact Kerri Hickey at 781-401-5805, or email jjwild@jjwild.com.

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